ClassLink – How do I receive help with my Online Textbooks?

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Want a print-friendly step-by-step guide? Check out our PDF

Steps on how to receive help with your online textbooks

1. To request help with your online textbooks, you'll need to submit a ticket in Incident IQ.  Start in your Google Chrome browser and click aldine-isd.org bookmarks

2. Click Incident IQ

3. Click Google SSO

4. Click on your account

5. Click New Ticket

6. Click Software / Applications

7. Click Application Support

8. Describe your issue in detail to help your technician

9. Click to select your room

10. Click to select a value

11.  Select Access to Application

12. Click Submit Ticket

13. That's it. You're done!

classlink, online textbooks