Incident IQ - How do I submit a work order for my broken device?

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1. To submit a work order for your broken device start out in your Chrome browser.

Click to open the aldine-isd.org bookmarks folder.

2. Click Incident IQ

3. Click Google SSO 

4. Click your Aldine Google account

5. Click + New Ticket

6. Click Chromebooks/Desktops/Laptops/Apple

7. Click the device type needing repair 

8. Type a short description of the issue for the technician

9. Select your room number from the dropdown

10. Select Other from the dropdown menu

11. Click to Submit Ticket

12. That's it. You're done!

repair, device, helpdesk