Incident IQ – How do I get a new laptop battery?

Steps on how to get a new laptop battery

1. To get a new laptop battery for your staff device, you will need to submit a work order.

Start out in your Google Chrome browser and select aldine-isd.org bookmarks.

2. Click Incident IQ

3. Click Google SSO

4. Click your Aldine Google account

5. Click + New Ticket

6. Click Chromebooks/Desktops/Laptops/Apple

7. Click Laptop

8. Type a short description of the issue for the technician

9. Select your room number from the dropdown

10. Select Laptop Battery Issue from the dropdown menu

11. Click to Submit Ticket

12. That's it. You're done!