Tech Support - How do I get my classroom phone fixed?

Belinda Howell

Last Update לפני שנה

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Steps on how do you get your room phone fixed


1. To request help fixing your classroom phone, you'll need to submit a ticket in Incident IQ. Start in your Google Chrome Browser and select aldine-isd.org bookmarks.


2. Click Incident IQ


3. Click Google SSO


4. Click on your account


5. Click New Ticket


6. Click Phones


7. Click Mitel / Shortel


8. Describe your issue in detail for your technician


9. Select your room from the drop-down menu


10. Click on Select a value to open up a drop-down menu


11. Click Connectivity from the drop-down menu


12. Click Submit Ticket


13. That's it. You're done!

phone, repair, class phone, classroom phone

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