Devices - How do I Request a New Laptop?

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Steps on how to Request a New Laptop

1. To request a new laptop, you'll need to submit a ticket in Incident IQ.  Start in your Google Chrome Browser and click aldine-isd.org bookmarks

2. Click Incident IQ

3. Click Google SSO

4. Click on your account

5. Click New Ticket

6. Click Chromebooks / Desktops / Laptops / Apple

7. Click Laptop

8. Describe your specific issue in detail for your technician 

9. Click the dropdown to select your room

10. Click Select a value

11. Type Other

12. Click to Submit Ticket

13. That's it. You're done!

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